Privacy Policy

AppTestify Global Services Pvt. Ltd. ("Company," "we," "us," or "our") operates the Quality Test Manager ("QTM") platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our Service and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable Indian data protection laws.

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and profile information
• Company information and job title
• Payment and billing information (if applicable)
• Communications with our support team

2.2 Usage Information

We automatically collect certain information when you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Performance and error data

2.3 Content Information

We store and process content you create or upload, including:

• Test cases, requirements, and project data
• Comments, notes, and collaboration content
• Reports and analytics data
• File uploads and attachments

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our Service, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication services
• Analytics and monitoring tools

4.2 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers with physical security
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the Contact section.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and features
• Improve our Service performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For transfers from the European Economic Area (EEA), we rely on adequacy decisions or appropriate safeguards such as Standard Contractual Clauses.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: dpo@apptestify.com